Women’s Refuges

Women’s Refuges provide safe, temporary accommodation and associated support services to women and children in crisis and needing to escape domestic and family violence situations. Most do not accept families homeless for other reasons.

In the Perth Metropolitan Area, access to Women’s Refuges is via
Crisis Care on 9223 1111 or Salvo Careline on 9442 5777

Both of these agencies receive a list of vacancies in the metropolitan refuges twice each day – morning and afternoon. They will provide you with the latest information on which refuges had vacancies or will refer you to the Duty Refuge who have the most up-to-date vacancy information. You will then need to contact the refuge directly to see if the vacancy still exists and then the refuge will want to assess the woman and her circumstances to see if admission is appropriate. Each refuge has their own system for doing this but most will want to speak directly to the woman herself before making a decision.

Crisis Care will assist with transport to get a woman and children to the refuge once they have been accepted if they are unable to get there themselves.

Occupancy in refuges changes very rapidly due to their crisis nature and the high demand for accommodation. If you are unable to locate refuge accommodation for a woman who is in danger due to domestic and family violence and she has no other suitable accommodation with friends or family or the ability to support herself temporarily in a motel, you should refer her to her nearest Department for Child Protection office.

Koolkuna Women’s Refuge

Koolkuna Women’s Refuge provides safe, supported, short-term accommodation to women and children escaping domestic or family violence or other life crises resulting in homelessness.

Koolkuna Women’s Refuge operates from purpose-built premises and has the capacity to accommodate four families at any one time with a maximum of 24 persons. The premises were specifically designed with the needs of larger families, accompanying older male children and those with disabilities in mind. As such, Koolkuna is one of the few refuges in the metropolitan region that can accommodate women with up to 7 children, women and children with disabilities and older male children up to the age of 18 years.

Koolkuna Women’s Refuge provides a range of support services other than accommodation, aimed at meeting the needs of women and children affected by domestic or family violence. This includes providing Case Management, assessment of needs, support and safety planning, information, referral, advocacy, basic counselling, practical assistance in the form of emergency relief for food and fares, transport to and support during appointments, court support, assistance with securing and moving to longer-term accommodation, outreach and aftercare. The staff offer activities and support to the children and assistance to women in understanding and managing their children’s behaviour and other parenting issues. A counsellor from the Children’s Counselling Service attends the refuge twice a week to provide counselling to women and children and the attachment through play, Family Fun Programme continues. Regular leisure activities also take place for the women and the children, both at the refuge and outside via our Active Participation Programme and the City of Swan Access All Areas Programme.